Hong Kong
Free Delivery over HK$300 to SF Station / Lockers
Free Delivery over HK$500 to Residential/Commercial Area
- Chilled delivery not available
- Extra Delivery Fees will be charged for order over 4 KGS
Free Chilled Delivery over HK$800.-
- Deliver to all major residential / commercial / industrial addresses
- Cannot deliver to SF Stations / Lockers / Convenience stores
- Extra Delivery Fees will be charged for order over 8 KGS
- Chilled delivery available
Macau Free Delivery When Purchase up to HK$300.-
- Free Shipping to eBuy.mo Stations / Lockers (Purchase below HK$300 First KG HK$5.- addition HK$3 per KG)
- Purchase up to HK$600, courier Delivery to address
* Max 3 KGS (First 3 KGS Free of Charge, Extra HKD15/KG will charge if over 3 KGS)
- Provide Mon to Sat on site delivery
*Chilled delivery services not available
Mainland China Delivery fees
* HKD30 for 1st KG and HKD7 for any additional 0.5KGS
* Retail price included Customs clearance fees to Mainland China
* Cottage Cheese or Budwig Set / Chilled Items are not deliverable
For delivery terms and conditions, please see below:
Information / Delivery Method (Hong Kong / Macau / Mainland China / Overseas)
After Sales Terms
1a. Customer exchanges or returns must be processed within 7 days of the goods being shipped. Goods must be returned with original packaging.
1b. Once the goods are used, modified or damaged due to improper use, they will not be returned or exchanged. Except for factory quality issues.
1c. If the product needs to be reserved, if the wholesale price increases, we have the right to collect the relevant price difference from the customer. The customer has the right to choose cancellation and refund.
1d. If you give up the collection, our company will not provide replacement or refund, please note.
2. Due to food safety considerations, after the customer picks up the cottage cheese and leaves the store, there will be no problem with the quality of the cheese itself. Returns/exchanges are not accepted.
3. All paid Cottage Cheese orders cannot be changed or refunded. 4. For food safety reasons, we will discard cheese that has not been picked up 10 days after the expected arrival date.
When purchasing Florihana products, please pay attention to the following conditions:
- Floral water/essential oils and base oils are all extracted from natural plants, so the taste (flower water, essential oils) and color (essential oils, base oil) will be affected by different natural environment and climate; the gifts of nature are so unique and different, so We also make sure that the scent color is exactly the same in every batch. The smell of flower water is the smell of the plant itself, but the feelings brought about by the smell vary from person to person, and there is no guarantee that everyone will like it.
Since the flower water does not contain any preservatives, it must be stored in the refrigerator and opened as little as possible to prevent bacteria and dust from entering the flower water.
- If you think you have sensitive skin, you must do a skin test before using skin care products to make sure you are not sensitive before continuing to use them.
- If the product quality changes due to failure to accept refrigeration-related problems, our company will not provide refunds or exchanges. I hope you can understand.
-------------------------------------------------- ---------------
All registered members can earn points after successful shopping! Members can use the points as cash to purchase all items in the store (except cottage cheese)
